Below is a step-by-step guide to the Mac login experience when Addigy Identity is configured and synced to Microsoft 365 / Azure as the identity provider.
- Power on the computer. If FileVault disk encryption is enabled, you'll need to select a local account and type in a password to decrypt the disk. Note: If this is the first time you're logging into a shared computer with FileVault encryption, and you don't have any account credentials, contact support for assistance.
- After signing in, the computer will continue loading:
- You will be presented with an Azure login window customized for your organization. Be aware this may take a few seconds to load, especially if you're using a wireless connection:
- Type in your company email address, then your password to continue:
- Depending on your organization's settings, you may be asked to authenticate with a phone number or other form of MFA - complete the verification as requested. Below is an example of a Duo authentication prompt:
- Upon successfully authenticating on this Mac for the first time, you'll now get to choose whether to link your company email address with an existing Mac user account on this computer or to create a new user account. If this isn't your first time signing into this Mac with Addigy Identity, skip to the next step.
- Do you already have a local user account on this Mac? If so, click the Select user to sync data dropdown, marked "A" below, select your user account, and type in your password to continue.
- If you don't have a user account on this computer, click the Create a new account button, marked "B" below, to create a new account on this Mac synced with your company username and password.
- After making your selection (or if you had done so in the past), the Mac will proceed to log in. Please note that the logo displayed will be unique to your organization:
You will now be logged into your Mac using your company email address and password. Remember, if you change your company email password online, the password on your Mac will be updated the next time you log in.