Think of your Personal Meeting ID as your video conferencing phone number — a number that is unique to you and does not change.
The biggest issue we see with starting (or scheduling) a meeting, is RingCentral does not always make it clear which type of meeting you're starting (or scheduling). Is it your Personal Meeting ID, or a randomly generated Meeting ID? There are ways to "fix" this but its hidden and requires a few clicks (see "FIX" THE START BUTTON below).
NOTE: You can further customize your Personal Meeting ID. However, we recommend against this because custom Personal Meeting IDs do not yet work across all RingCentral applications.
Internally, within your organization, you only need to know the Meeting ID to join (or host) a meeting. Use the Join button to join meetings others are hosting — and to join your our own meetings using your Personal Meeting ID.
- Enter the Meeting ID to join a meeting:
- You can also select your Personal Meeting ID to start/join a meeting you're hosting:
UPDATE YOUR START BUTTON
Configure the RingCentral App Preferences to always use your Personal Meeting ID when using the Start button.
- Open RingCentral > Preferences > Video Meetings > Personal Meeting ID > EDIT
- Click the Instant options box to Use personal Meeting ID for instant meetings: