JULY 30, 2019 UPDATE
On Monday, July 29, Apple re-released Security Update 2019-004 for 10.12 and 10.13 to fix this issue. Here are some things to know about the update:
- The update is 1.88 GB (not small) so it may take time to download.
- Your Mac must restart.
- The restart can take up to 10 min — and this is a rough estimate and varies by Mac.
It appears that 10.14.6 also includes this fix. The update from 10.14.5 to 10.14.6 can take several minutes so plan accordingly.
Original Article and Workaround
If your Mac is running macOS 10.12, 10.13, or 10.14 and has been experiencing Kernel Panics (unexpected crashes), then you might be feeling the aftermath of a recent Apple update.
If you have FileVault (hard drive encryption) turned on (this is recommended), then you may experience this problem when you return to your Mac and it's powered off. This is because a Mac left unattended for a period of time will typically restart after a Kernel Panic. Upon restart one has only 5 minutes (or less) to login and decrypt the FileVault hard drive before the Mac will shut down.
For Forget Computers partners, and subscribers of Robot Cloud, a quick fix ... for now ... is to avoid putting your Mac to sleep. We realize this is not ideal, but it's the process of waking from sleep that's causing the Kernel Panics. Instructions are below, but as always, contact us if you're a partner and need ANY assistance!
Open: Self Service > Energy Saver Settings > Change > Choose "Max Power!"
Then, "Charger Only" (and remain charged)