We don’t want to belabor the point but multinational tech companies like Apple, Facebook, and Google will never call or text you personally out of the blue. So if you get a call or text purporting to be from such a company it’s 99.9% likely to be a scam and you should ignore it regardless of whether the caller ID seems legitimate.
If you’re still worried, look up the company’s tech support phone number separately. Never respond directly to such a call or tap a link in a text and discuss the situation with the support representatives.
Or contact us, and we’ll talk it through with you.